Goldman Sachs — Accessibility Enhancements

Rebuilding the PWM design system's foundations so every component works for every user — and every designer.

Goldman Sachs PWM accessibility enhancements
Project Overview

Redesigning the Goldman Sachs PWM design system to meet accessibility standards, enabling consistent and inclusive user experiences across all components.

Company:
Goldman Sachs
Role:
Senior Experience Designer
Key Deliverables:
Accessibility-compliant component library with detailed documentation and implementation guidelines to support developers and designers in building consistent, inclusive experiences.
Tools:
Figma
Responsibilities

Led accessibility enhancements for the design system, ensuring components met accessibility standards through refined colors, improved focus states, and enhanced legibility in data-heavy contexts. Additionally, I optimized the design system's usability for designers by adding detailed component descriptions, clear variant naming conventions, improved categorization, and leveraging Figma variables. These updates positively impacted all PWM experiences, including the homepage, onboarding flows and beyond.

Goldman Sachs PWM design system
Background

ProblemThe PWM design system lacked accessibility compliance, leading to usability challenges for end-users and inefficiencies for designers.

TaskRedesign components and foundational elements of the design system to meet accessibility standards, improve clarity, and create a scalable, user-friendly framework for consistent experiences.

Analysis

Identifying Accessibility GapsA comprehensive audit identified critical accessibility issues across the design system, including poor legibility in data-heavy contexts, insufficient contrast, and inconsistent focus states. These findings laid the groundwork for creating a more inclusive, user-focused design system.

Accessibility audit — three critical failure categories

Primary Accessibility IssuesKey accessibility issues included poor legibility of Basis Grotesque Pro in data-heavy contexts, particularly the confusion between '0' and 'O,' insufficient contrast in badges, forms, and notifications, and inconsistent focus states that impaired keyboard navigation. These gaps negatively affected usability for both end-users and designers, necessitating a thorough overhaul.

Before — table module with accessibility failures
Process

Enhancing LegibilityTo address typeface challenges, I explored and tested alternative fonts, conducting side-by-side comparisons to ensure readability at small sizes while maintaining compatibility with the design system.

Typeface evaluation — side-by-side legibility comparisons

Validating Typeface and Semantic Color UpdatesI validated the updated typeface and numeral design through rigorous testing, ensuring clarity in data-heavy contexts like financial data and contact information. The refined semantic color palette enhanced contrast and readability, meeting accessibility standards across both light and dark modes.

Accessibility enhancements overview

Defining New FoundationsAfter validating the updated typeface and color palette, I standardized focus states, text styles, and other foundational elements to ensure consistency and cohesiveness throughout the design system.

Goldman Sachs font legibility issue — 0 vs O disambiguation
Semantic color system — WCAG-compliant token anatomy
Focus states — button components
Input fields — accessible states and focus treatment
Text links — accessible color and focus states

Enhancing the Figma Library for DesignersTo make the design system more accessible and intuitive for designers, I introduced enhancements to the Figma library. This included adding detailed component descriptions, labeling variants with clear naming conventions, and implementing better categorization. These updates ensured that designers could quickly understand the purpose and functionality of each component, reducing onboarding time and increasing workflow efficiency. By incorporating Figma features such as auto layout, nested components, variables and variant properties, the library became a more powerful and user-friendly tool, enabling seamless collaboration between design and development teams.

Restructured Figma library — organized styles and component documentation
Implementation

Tech DeliveryEvery detail of the accessibility enhancements was meticulously documented to ensure accurate execution by developers. This included providing detailed instructions for updating tokens with the newly refined semantic and tertiary colors that meet accessibility standards, with comprehensive documentation tailored for both light and dark modes.

Accessibility documentation — developer handoff specifications
Semantic color desktop specification — light and dark mode token values
Tertiary color token update table
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